Frequently Asked Questions

Have questions? We’re here to help.

Starting Your Journey

Understanding Your Treatment

Medication Availability

Coverage & Safety

Special Situations & Support

What are GLP-1 drugs?
Understanding Your Treatment
How do I get started?
Starting Your Journey
Are there any side effects?
Coverage & Safety
Can I use GLP-1 drugs with other medications?
Understanding Your Treatment
What is semaglutide or tirzepatide?
Understanding Your Treatment
Is a long-term contract necessary?
Starting Your Journey
What medications do you offer?
Understanding Your Treatment
How much does weight loss treatment cost?
Understanding Your Treatment
Do your plans include prescriptions and medications?
Understanding Your Treatment
How do I get started with my weight loss treatment?
Starting Your Journey
Do you take insurance?
Coverage & Safety
Can I pay with an FSA or HSA?
Coverage & Safety
Is it legal to prescribe medication online?
Coverage & Safety
Is this a safe way to receive treatment?
Coverage & Safety
How is Genesis dealing with GLP-1 shortages?
Medication Availability
How are compounded GLP-1s sourced?
Coverage & Safety
How quickly will a healthcare professional review my information?
Starting Your Journey
Is a video chat required?
Starting Your Journey
How soon will I receive my medication?
Medication Availability
Are there foods to avoid while on the medication?
Coverage & Safety
How long do I need to be on the medication?
Starting Your Journey
When will I see results?
Starting Your Journey
How much weight will I lose?
Starting Your Journey
Why do you need a picture of my ID and a separate picture of my face?
Starting Your Journey
What if I'm pregnant and breastfeeding, or planning to get pregnant?
Special Situations & Support
It’s an emergency. What should I do?
Coverage & Safety

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